Aug 29, 2019
Immediate response to request for quote and same day service to replace our broken water heater. They offered the best deal and did not go a penny over quoted price. The plumber arrived same day and did a meticulous job installing the new water heater while
also bringing installation up to current code. Highly recommend!
Aug 21, 2019
USA Water Heaters Did A Fantastic Job Replacing Our Water Heater.
USA Water Heaters did a fantastic job replacing our water heater. The cost was competitive and we went with them because of their installation warranty.
Aug 20, 2019
Excellent Customer Service.
Excellent customer service. Texted on a Sunday. Filip was out next morning to install new water heater. Free estimates. Needed to replace my original water heater. Highly recommend.
Aug 19, 2019
I Would Highly Recommend Them If You Need Your Water Heater Fixed.
My water heater stopped working. I called USA water heaters this morning and they were able to send someone over within an hour. Nick came to our house diagnosed the problem, replaced the part and had the water heater working within the hour. He was very professional, I would highly recommend them if you need your water heater fixed. I will call them again when it is time to replace my water heater. Thank you!
Aug 13, 2019
Great Service, Very Well Priced.
It was a Saturday afternoon... not much time to find service as my water heater continued to leak (garage thankfully). While I waited for a couple return calls, I saw the reviews for USA Water Heaters (& Dennis). So I called, placed a service request for Sunday - and he not only confirmed, but was prompt, quick to get to work and I'm delighted. Great service, very well priced - high recommendations for this guy & his work!
Aug 8, 2019
Dennis Was Great!
Dennis was great! I had a very old water heater, and he had actually tried to help me diagnose and fix my problem over the phone, before we came to an agreement that my water heater was too old to repair (24 years old!). He was able to come out same day and install a brand new water heater at a really reasonable price.
Aug 5, 2019
I Called 5 Places And Dennis Was Not Only Informative But Very Helpful.
I wanted to replace my water heater as it was almost 20 years old and was the original to the house. It wasn't leaking so it was not an emergency. I called 5 places and Dennis was not only informative but very helpful. He asked me to send him pictures of the water heater and he would provide me with a quote over the phone. I did just that and he called me back with a quote few minutes later. I decided to replace it with the same maker as my original water heater. He was very flexible as I wanted to replace it on the weekend so I didn't have to take a day off work. Nick came and replaced it on Sat. and it took maybe two hours. So far everything is working without issues.
I have already recommended them to my friend!
Jul 31, 2019
His Quote For A Tankless Water Heater Was Well Below The Other Three Local Plumbers We Called.
Dennis was great. His quote for a tankless water heater was well below the other three local plumbers we called. He installed in less than half a day and we couldn't be happier with the outcome. Will definitely use again and recommend to friends!!
Jul 27, 2019
We're Very Pleased With USA Water Heaters And Would Recommend Them To Others.
Our water heater was 10 years old so my wife and I agreed to be proactive and replace it before it became a problem. We decided to check Yelp for the best water heater company in the O.C. area -- USA Water Heaters came out on top. After entering some minimal contact information on their site I was contacted by a company representative. A technician by the name of Nick was available on the day we chose that was best for us. Nick was amazing. He arrived on time. He explained everything he was going to do. He covered our wood floors. He fixed a safety overflow pipe that we didn't realize needed fixing. And he was polite and respectful. We're very pleased with USA Water Heaters and would recommend them to others.
Jul 25, 2019
Dennis And His Team Provide Great Service.
Dennis and his team provide great service. When we recently had our hot water heater replaced the technician found a serious issue with the venting of it and took care of it in a very professional manner. I recommend their team without hesitation!
Jul 22, 2019
I Was Ready To Pay For Whatever Water Heater Issues I Had That Needed Attention.
I want to say thanks for helping me when I needed a second opinion. I was ready to pay for whatever water heater issues I had that needed attention. Phil came out to my house early and on time. Based on this brief visit, I was ok. Phil and the owner did not charge. As mentioned, I appreciate the second opinion and the honesty in not charging for something I didn't need. I will go back to this company for any future issues I may face.
Jul 21, 2019
Installation Went Very Smoothly Very Efficiently And Very Compently.
Nick was on time brought the water heater that we wanted. Installation went very smoothly very efficiently and very compently. Timing and installation was extremely well done. Nick explained everything to us.
This is the second time I've used USA water heaters; they installed a new water heater at my sons house; And as with my job went extremely well.
What a joy to find an outstanding contractor for a change. I highly recommend them.
Jul 19, 2019
Can't Say Enough About Dennis And USA Water Heaters!!!
Can't say enough about Dennis and USA Water Heaters!!! Fair, fast and friendly doesn't even describe his service. On my particular job I didn't think I needed a new hot water heater, as mine wasn't particularly old. It turns out I did need a new complete unit 🙁 partially due to a water leak caused from a missing vent cap on my roof. He replaced that at no additional cost. I've keep his business card and can't wait to recommend him to friends!!!!
Jul 9, 2019
Tankless Water Heater Was Replaced Same Day In A Professional Manner.
Our tankless water heater went out on our Airbnb unit over the weekend (Saturday). The unit was occupied with guest so we needed to get the tankless water heater fixed or replaced ASAP!! Dennis came to the rescue and had someone out the following day. Tankless water heater was replaced same day in a professional manner. Our guest enjoyed hot water throughout their stay!!
Jul 6, 2019
The Reviews Are True. Very Fast Response And Installed Same Day.
The reviews are true. Very fast response and installed same day. Nice professional installation. So why the 4 instead of the 5? We were quoted an "all in price" before making the appointment, but then the installer tried to increase the price saying that it was extra for parts to hook up the water heater. A call to the office reached an agreement at the originally quoted price.
Jul 6, 2019
I Called Dennis And He Sent Out A Technician To Replace My 50 Gallon Water Heater In Less Than An Hour
I woke up Saturday morning and saw dripping water from my old water heater. I called Dennis and he sent out a technician to replace my 50 gallon water heater in less than an hour. The greatest service I have ever had. Install went smooth and everything was perfect. 5 stars to this company
Jun 27, 2019
Dennis And Nick Were Very Professional And Took Their Time Explaining The Workings Of Replacing My Water Heater
Dennis and Nick were very professional and took their time explaining the workings of replacing my water heater. They accommodated my schedule and I was very pleased to secure an earlier appointment when my water heater leaked. I would recommend this company and gentlemen anytime! Thanks USA Water Heaters!!
Jun 26, 2019
His Quote Was Below All Others And He Completed The Installation Quickly And Professionally.
We contacted USA Water Heaters about replacing a very old tankless water heater. Not only was Dennis incredibly responsive, he outlined a number of options (condensing, non-condensing, venting systems, water flow, etc.) answered all my questions and personally installed the replacement the next morning. His quote was below all others and he completed the installation quickly and professionally.
Dennis attended to every detail of the installation and left the area spotless.
If every plumber was like Dennis and USA Water Heaters, no one would ever worry about a plumbing issue again.
Jun 21, 2019
They Were On Time And Installed It Perfectly.
They were on time and installed it perfectly. Passed inspection and permit in less than a minute. Inspector noted how well it was installed. As my 12 year heater failed, USA installed it the next day. And the price was very competitive as well. Thank you.
Jun 18, 2019
We Are Very Happy With The Services Provided At A Reasonable Charge And Will Highly Recommend Them.
We have two kids and out of blue our tankless water heater stopped heating water. I called in a couple of services, few didn't provide immediate (as we wanted) same day services, others were charging high to even have look at it. When I called in USA Water Heaters, Denis not only sent in a very professional tech within a few hours but he was able to fix the problem then and there without any charge for the diagnostic. We are very happy with the services provided at a reasonable charge and will highly recommend them.
Jun 11, 2019
Dennis Came And Replaced My Water Heater In About An Hour.
This company is great. Called on a Sat, even though I could tell he was busy he worked me in. Dennis came and replaced my water heater in about an hour. He knew exactly what he was doing and cost was very reasonable. New water heater looked like it had always been there. Nice and pleasant guy too. Highly recommend them.
May 26, 2019
Price Was Fair And Up Front
Needed a new water heater. Nick was honest, professional, fair, and diligent. I appreciated the same day service and his dedication to walking me through the process. The transparency was appreciated. Price was fair and up front. Overall was a very good experience.
May 26, 2019
Dennis And His Team Showed Up On Time And Had My Leaking Water Heater Replaced In 2 Hours.
This is a late review for the water heater installed couple months ago. Dennis and his team showed up on time and had my leaking water heater replaced in 2 hours. The price is reasonable and work was perfectly done. I have follow up questions for the heater and Dennis came to my house and fixed the issue. I would recommend the service.
May 23, 2019
407 Five Star Reviews So I Decided I Would Try Them. 5 Stars From Me Too.
407 five star reviews so I decided I would try them. 5 stars from me too. The sales guy was polite and honest. Seemed to have my best interest. Returned my texts quickly. The guy who installed my water heater is Nic. He is a quiet guy and very polite also. Not much for conversation but all about business. He put blankets on all my carpet so he didn't get it dirty. He even asked beforehand if he needed to remove his shoes. Can't say enough nice things about these guys.
May 19, 2019
Very Happy With The Service And Price Was Better Than Most Others In The Area.
Fast communication and very accommodating to schedule. Very happy with the service and price was better than most others in the area. Highly recommend!!
May 17, 2019
Great service! Tech gave honest and reasonable options (unlike Greenstar Home Services!) to fix water heater. No pressure to buy a new one (unlike previously mentioned company). Would use again!
May 16, 2019
Very Satisfied With Their Prompt Response And Work.
Replacing water heater
Very satisfied with their prompt response and work.
Definitely recommend this company!
May 13, 2019
Great Service. My Water Heater Had A Leak At The Bottom And I Gave Them A Call.
Great service. My water heater had a leak at the bottom and I gave them a call. I called a few places and USA Water Heaters seemed to have good prices and was pretty straightforward. They came out and replaced it in less than 2 hours. I would highly recommend.
May 12, 2019
I Hired USA Water Heaters To Install A Tankless Water Heater After My Old One Started Leaking.
I hired USA Water Heaters to install a tankless water heater after my old one started leaking. After having done some research about tankless water heaters, I went with them because they carried the tankless water heater with recirculation pump that I knew I wanted to get. Chris installed the water heater in one day. The job was very well done. It's been 3 months since the installation and everything has been working great.
May 5, 2019
These Guys Are Legit.
These guys are legit. We weren't getting hot water as our pilot light wouldn't ignite. Our water heater is about 6 yrs old so the company that installed it was called first. After being blown off and told it would be a few days, I found USA. Rang them up and a few hours later Denti rolled in and installed a new control module. He was in and out in 30 min. Denis bailed us out. Sucks having g to spend money on stuff like this but we had hot water within a few minutes so mission accomplished. We will call again as needed.
May 5, 2019
Plumber Arrived On Time, Did A Fine Job And Didn't Try To Upsell Me. I'm Happy.
Nobody really likes buying a water heater, but USA Water Heaters made the process as painless as possible. Plumber arrived on time, did a fine job and didn't try to upsell me. I'm happy.
May 1, 2019
Filip Is Such A Professional Who Answers All My Questions
Same day install with USA Water Heaters! Filip is such a professional who answers all my questions. Very clean install. Replaced all the old hardwares. I believed the price is very competitive. They also took away the old water heater. I recommend this company.